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Training

We understand that the more competent a carer is, the more likely they are to be able to provide the level of care we expect. At snowball services we feel that training our staff as thoroughly as possible is crucial to our success.

When we employ a new carer they undergo a comprehensive training schedule where they are educated in all mandatory aspects such as manual moving and handling, first aid, food hygiene, challenging behaviour and health and safety. We also provide training based on the recommendations from the Care Quality Commision (CQC).

Our Homecare Managers monitor and review all carers weekly to check performance and ensure that communication channels are maintained throughout the company.